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Returns & Exchanges

IN STOCK & NON- PERSONALISED ITEMS

GMD Stock items may be returned or exchanged if they fit the following criteria & are at the discretion of GMD Activewear Australia: 

- GMD Activewear Australia must be notified of any return or exchange within 7 days of order being delivered to the purchaser. 

- Item(s) being returned must be un-worn (other than to try on), un-marked, un-washed & in its original packaging with tags still attached.

- The customer must post item(s) back to GMD Activewear Australia at cost to the customer, with an empty return-paid postage satchel included in the bag (so your exchanged item can be posted back to you). The return paid satchel must be of adequate size to fit items being returned.   

-If an exchange has been received without a pre-paid envelope enclosed (for returing exchanged size back to the customer), an invoice will be sent for completion of return shipping. Upon clearance of funds, exchanged items will be released for dispatch.

-It is STRONGLY recommended to post all items via a registered service with tracking, as GMD Activewear Australia takes no responsibility for any items lost or damaged in the mail on its return to us. 

- We do not offer a refund, exchange or store credit on any personalised items or sale items. These items are final sale & spelling / size charts should always be checked before purchasing.

-Exchanges are available if stocks permit. Please do not post any items back to GMD Activewear without prior notification, as we may not have your exchanged size/ item in stock. 

Any items that are returned to GMD Activewear Australia without pre-authorisation are done so at the purchasers risk & may be returned to sender or kept without replacement. 

PERSONALISED ITEMS: 

- We do not offer any refunds, exchanges or store credit on any items that have been personalised or made to order especially for you. We strongly advise that the purchaser check all spelling & size charts before purchase. Payment in full of any personalised or made to order items indicates a firm agreement of purchase.

Any items that are returned to GMD Activewear Australia without pre-authorisation are done so at the purchasers risk & may be returned to sender or kept without replacement. 

MANUFACTURING FAULTS: 

Products deemed to have a manufacturing fault must be pre-authorised by GMD Activewear Australia. Faults must be made aware to GMD Activewear Australia in writing (email) within 14 days of purchaser receiving items. All item(s) deemed to be faulty are subject to inspection by GMD Activewear Australia. GMD Activewear Australia are not responsible for any item(s) that have not followed the recommended washing instructions, or have occurred damages that do not fit with the item's intended use. Any items that have been worn out or miss-treated are not eligible for return or exchange. GMD Activewear Australia reserve the right to refuse replacement/exchange/refund that does not fit the manufacturing faults criteria.

Any items that are returned to GMD Activewear Australia without pre-authorisation are done so at the purchasers risk & may be returned to sender or kept without replacement.