Refund policy
Return & Exchange Policy Overview:
- Returns accepted within 14 days of delivery with proof of purchase; items must be unworn and in original condition.
- Exchanges must be processed via the original order, subject to stock availability.
- Refunds are only available on faulty or incorrect items, store credit will be provided otherwise.
- Cancellations before shipping receive store credit only.
- Customers cover return shipping unless the item is faulty or incorrect.
- Sale and discounted items are final sale, no returns or exchanges unless faulty.
- Afterpay orders and change of mind purchases will recieve store credit only.
Customer Service: hello@gmdirect.com.au // (07) 3245 2813